Our orders are processed within 1–2 business days and delivered within 4–8 business days across the UK. You’ll receive a tracking link as soon as your package ships.
Do you offer returns or refunds?
Yes! You can return any item within 20 days if you’re not satisfied – no questions asked. Simply contact our support team and we’ll guide you through the process.
Are your products easy to install or use?
Absolutely. All HomeIQ™ products are designed for everyday households – no tools, no hassle. Just unpack, attach or plug in, and enjoy smarter living.
Is my payment information secure?
Yes, 100%. We use SSL encryption and trusted payment providers like PayPal, Visa, Mastercard, and American Express to keep your data safe at all times.
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